While both golfers and employees appreciate the joys of being on the course, when their paths inevitably cross, operators need to be mindful of the possibility of accidents between the two.
It wasn’t long ago that the generally accepted age for starting junior golf was around 10 to 12 years old or when golf facilities (and parents) thought children were old enough to ‘behave’ and fit into adult programming. Then Tiger Woods came along …
It’s a brand-new retail world. At Monaghan Golf Group we have been establishing new protocols - as all golf courses have - around how and what we sell in the Pro Shops we manage.
With a game as historic and rooted in tradition as golf, there’s often a certain level of hospitality that’s expected. It’s part of the game. That being said, the customer experience at your golf course begins and ends with your team of employees.
We can all agree it’s frustrating when there’s a frost delay, but let’s look at why we need to hold back on carts or use temporary greens when it's a wee bit nippy in the mornings.
